Free Shipping in Order Above RS.2000PKR

We want you to be 100% satisfied with your purchase. Items can be returned or exchanged within 14 days of delivery.

We have a 07-day return policy, which means you have 07 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, with packing (if any), and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at 0319-9502661. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at 0319-9502661.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as spices), custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be refunded via bank transfer or EasyPaisa. Please remember it can take some time to process your request according